Every Hammer Golf product has a LIFETIME warranty against manufacturer defects. Every golfer is different, and results may vary in both distance and accuracy, but if you follow the instructions provided with your new Hammer Golf product, you will see improvement. If you received a discounted price or ordered a custom club, it is Non-refundable and non-exchangeable. If you need any help, our customer care will be very helpful to make you a better golfer. We want to help you. If you put the Hammer Turbo Air driver into practice you’ll add more than 30 yards to your drives. I believe that so strongly that I’m going to give you a Completely no risk, no questions asked, 90 day guarantee, If you don’t add at least 30 yards to your drives after 60 days…or you’re not happy with it for any reason….Just let me know and I’ll refund your purchase, no questions asked… Less P&F and restocking fee. There is no risk on you whatsoever. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
P.S. Be sure to email hammerhelpnow@aol.com if you have any support questions!
Return Policy
If you qualify for a refund, you must call Customer Care and obtain an RA number, visibly written on the box, insured for full value for breakage, and returned via FedEx only. Only returns with RA numbers will be accepted. The US Postal Service is not acceptable for returns, as many damage issues resulted from Postal Service.
Refunds will be less, P&H, and 25% restock fee. Your Credit Card charge will be
shown as Longball LLC. All chargeback disputes will be reported as Credit Card Fraud
subject to collection agency and $200 fee to the customer. Enjoy the best driver ever! The Hammer.
Consistent with all major golf manufacturers, your club(s) must be in NEW and UNUSED condition and we hope you understand that we will NOT accept returns for custom-built golf clubs except for manufacturing defect(s). All returns must be in the original packaging (with a copy of your invoice) and will be inspected prior to credit being issued. Credit will be for the purchase price of the item(s). Processing costs are nonrefundable.
All returns should be sent to the address on the box!
Please allow a minimum of 10 days for us to receive and process your return. You can expect a refund within 30 days of when we receive your return. We’ll notify you via email once we’ve processed the returned product(s). Refunds will be given in the same form of payment as the original purchase. © 2005 – 2020 Longball LLC – All rights reserved. Prices and availability subject to change without notice.
Privacy Policy
Your privacy is critically important to us. If you give us your name, email address, or other information, we will use it to communicate with you regarding your order status or to share other resources and offers. You can unsubscribe from any communications from us at any time by clicking the “unsubscribe” link found at the bottom of every automated email we send. Payments are processed through advanced SSL Encrypted Security technology so your information is always secure. By viewing, visiting, using or interacting with this website, or any other pop-up or advertisement on this website, you are agreeing with and consent to our Privacy Policy. We reserve the right to change and update our Privacy Policy at any time, with or without notice. From time to time, this policy will be updated based upon new technologies, business practices, and our customers” needs. What information do we collect? We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or order an affiliate product from another company we are working with. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the “do we use cookies?” section below for information about cookies and how we use them. What do we use your information for? Any of the information we collect from you may be used in one of the following ways: To personalize your experience – your information helps us to better respond to your individual needs. To improve our website ” we continually strive to improve our website offerings based on the information and feedback we receive from you. To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs. To process transactions -We may share or sell information with third parties for marketing or other purposes without your consent. To administer a contest, promotion, survey or other site feature. To send periodic emails – The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information. These security measures include password protected directories and databases to safeguard your information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. Do we use cookies? Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. Do we disclose any information to outside parties? We may share or sell personally identifiable information with third parties for marketing or other purposes without your consent. We may share information to third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others” rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third party links Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. California Online Privacy Protection Act Compliance Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. Children’s Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. CAN-SPAM Compliance We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information. Your Consent By using our site, you consent to our privacy policy. Contacting Us If there are any questions regarding this privacy policy you may contact us using the information found at this link: jackthehammerhamm@gmail.com Privacy Policy Customer Pledgee pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the following important privacy laws and initiatives: Controlling the Assault of Non-Solicited Pornography and Marketing Act California Online Privacy Protection Act Privacy Alliance Changes to our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change. Updated: June 28, 2022.